nightlights Help Center
Help Center
  • Our Website
  • Event Schedule
  • Support
How can we help?
All Categories
Orders & Tickets

Orders & Tickets

Refunds/Ticket Transfers

Requesting A Refund

Transferring Tickets

Purchasing/Receiving Tickets

Can't find my tickets/order

Why are tickets not available?

The cost of an event

The best time to buy tickets

Buying tickets at the door

General admission tickets

Receiving your lanterns

Extra lantern info

I accidentally bought tickets to the wrong location

I have tickets, but I am not receiving email or SMS updates

Which websites are safe for me to purchase tickets through?

Reselling my tickets online

How to transfer or give tickets to someone

Fees included

Add-ons/Upgrades

About Ticket Protection

About Priority Entry

Buying fire pits and s'mores kits online

Adding upgrades after tickets are purchased

Promo Codes/Discounts

Promo codes

Discounts available